To receive support, please email or use the form below. Be sure to include a thorough description of your problem/situation. If equipment is involved, please specify approximately when it was bought and the serial number of the instrument. For consumables, please make note of the lot number on the bag or box. To receive telephone technical support, call 828-418-1060 from 8-5:30 EST, M-F. Phenix Tech Support
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